11Essential Info
Money Exchange & Payments
Currency exchange is not widely available at banks or hotels in Toyama.
However, currency exchange machines (such as SMART EXCHANGE) are available at Toyama Station and nearby areas. There is also a currency exchange machine available at Toyama Airport.
ATMs that accept international cards (Visa, Mastercard, etc.) can be found at 7-Eleven convenience stores and post offices.
While cash is still commonly used in Toyama, many shops and restaurants do accept credit cards and IC cards. Please check with each store in advance.
SIM Cards
SIM cards are sold at Toyama Airport and major electronics stores.
＊Japanese Phone Etiquette: Please put your phone on silent mode and avoid talking on the phone on public transportation where possible.
Emergencies
Emergency Information (for foreign travelers).
If you experience an emergency in Japan
These numbers are available on any phone and operators can often provide basic guidance in English. where possible.
Japan Visitor Hotline
TEL: 050‑3816‑2787 (Japan only)
TEL: +81‑50‑3816‑2787 (from overseas)
Operated by JNTO, this 24/7 multilingual hotline offers tourism information and assistance during emergencies
For online info and alternative contact methods, visit the Japan Visitor Hotline (JNTO) official page
Lost & Found
If you lose an item, contact the Toyama Prefectural Police Lost & Found department or the relevant transportation company (e.g. train or bus operator).multilingual hotline offers tourism information and assistance during emergencies
Information on Emergency Evacuation Areas and Shelters in Toyama City
In the event of an earthquake or natural disaster, please remain calm and follow the instructions provided through emergency announcements or guidance from local authorities.oyama City
Medical Care
English-speaking Hospitals and Emergency Information
If you require medical attention during your stay, please see here for hospitals with English-speaking services.
We highly recommend that all travelers carry valid travel insurance to ensure access to medical services if needed.
Pharmacies in Japan are commonly marked with a green cross symbol, making them easy to identify. In addition, there are many drugstores available which offer OTC medication.
Food
When visiting an izakaya (Japanese-style pub), please be aware that a small appetizer called otoshi (or tsukidashi) is usually served automatically and added to your bill. This is not a scam — it is a customary cover charge in place of a service fee. Thank you for your understanding.
About Vegetarian and Halal Food Options in Toyamarvices if needed.
Please note that vegetarian, vegan, and halal dining options are limited in Toyama compared to major cities like Tokyo or Osaka.
Many local dishes use fish-based broth (such as bonito or sardine stock), which may not be suitable for strict vegetarians or vegans.
Halal-certified restaurants are very rare, although some accommodations or restaurants may offer halal-friendly meals upon request. We recommend contacting your hotel or travel agency in advance for assistance.
When dining out, it’s helpful to show a written explanation of your dietary needs in Japanese. If needed, staff may be able to suggest suitable options or assist with customization